How to attach files to a task

Files on a task document the work: before and after photos, the supplier's receipt, the measurement report, the quote behind a measure.

Files on a task document the work: before and after photos, the supplier's receipt, the measurement report, the quote behind a measure.

How to attach files to a task

  • Go to FDV > Tasks in the sidebar.
  • Open the task.
  • Go to Files.
  • Upload the files.

If the task has no files, it says No files.

How to delete a file

Use Delete file and confirm Delete this file?

What's worth attaching to the task

The files that turn the task into documentation after the fact:

  • Before and after photos — the best evidence of what was actually done
  • A receipt or invoice from the supplier
  • Measurement reports from commissioning or balancing

Where the file belongs

Properate has three places for documentation, used differently:

Place

Suits

Task

documentation of this job — photos, receipts, reports

Component

documentation of the part — datasheets, nameplates. See How to attach files to a component

File archive

documentation of the building — FDV, manuals, contracts. See How to upload files to a building

Note: Files uploaded on a task belong to the task. If the document is worth finding again long-term — an updated function description after a rebuild — it belongs in the file archive, labelled and attached to the system, not only on the task that prompted the work.

Frequently asked questions

Can I upload photos from my phone?

The task is available wherever you are, so photos can be attached while you're standing at the installation.

Do others see the files?

That follows the task's Visibility. If the task is set to Me, nobody else sees it or its files.

Do I get an error if the upload fails?

Yes, if the file doesn't get through. Try again.

Can I attach the same file to several tasks?

If the document applies to several cases, it usually belongs in the file archive instead.

Tip!

Take the photo before the work starts, not only after. An after photo alone shows that something was done; a before-and-after shows what was wrong — and that difference is what's worth having when a supplier, an owner or an insurer asks.