How to download a report
Reports are generated in the background. You order one, and collect it from Reports when it's ready.
How to download a report
- Open the building you want to work on. See How to switch building and search for a building.
- Go to Reports in the sidebar.
- Find the report — use Search for report in a long list.
- Check that the Status is Ready.
- Click Download.
If the preview fails, the message says Couldn't generate preview link. Try again.
The statuses
Status | Means |
|---|---|
Generating | the report is being produced — wait |
Ready | can be downloaded |
Failed | generation failed |
If the status is Failed, use Retry. You get the message Report ordered again. If it fails again: Couldn't recreate the report. Try again. The error appears as Error: {message}.
Note: Generating can sit there a while on large reports. Don't reorder the same report because it isn't finished immediately — you'll just get two reports in the list.
The columns in the list
Column | Contents |
|---|---|
Name | the report's name with its period |
Report type | Energy report, Ventilation report, Waste report or Indoor climate report |
Period | the span |
Owner | who the report is for |
Date | when it was produced |
Status | Ready, Generating or Failed |
The names follow a fixed pattern, so the list is readable without opening anything:
- Energy report {from} - {to}
- Ventilation report {from} - {to}
- Waste report {from} - {to}
- {sub-building} Indoor climate report {parameters} {from} - {to} {lang}
How to delete a report
Use the delete button and confirm Delete this report? with Yes or No. You get the message {name} deleted. If it fails: Couldn't delete the report. Try again.
Frequently asked questions
Do I get the report by email?
No. It sits under Reports until you download it.
Can I download the same report several times?
Yes, it stays in the list until deleted.
The list won't load?
The message Couldn't load reports. Try again. means the list wasn't fetched. Reload the page.
The report is ready but something is missing from it. Why?
The report reproduces what was registered when it was produced. If data arrived afterwards, order a new report for the same period — the previous one isn't updated.
How do I order a report?
See How to create an energy report, How to create a ventilation report, How to create a waste report and How to create an indoor climate report.
Tip!
Delete the failed attempts once you're done. A list with three Failed and one Ready for the same period makes it unclear which report was actually delivered — and that question always arrives six months later.