Integrations overview
Every figure in Properate arrives through an integration. There is no manual data entry behind the graphs, and nothing is estimated when it could be measured — which is why what you can see depends entirely on what is connected.
The three routes data takes
Knowing which route a source uses explains most of what you will wonder about it later.
- Public and national sources. Metering hubs, weather, electricity prices. Nothing is needed from you and nothing is installed — these are available for every building. They are also the slowest: settlement data arrives the day after.
- A gateway in the building. Building automation, and meters that are not reachable over the internet on their own. Something is installed on site, usually during onboarding. This is the only route that can also write back — change a setpoint, push a schedule.
- Your supplier's cloud. Solar, chargers, room sensors, waste. You already have an account with the supplier; Properate reads from it alongside their own app rather than replacing it.
Reading and writing
Most integrations bring data in. A smaller group — building automation, and a few pieces of equipment such as underfloor heating — also let Properate change something. That distinction is worth keeping in mind: seeing a value in Properate does not always mean you can set it from there.
Why a source might be missing
Which integrations are active varies per building, and depends on what is physically installed and what was set up during onboarding. A source that does not appear for your building has almost always not been configured — it is rarely a sign that Properate cannot support it.
If something you expect is not there, contact support with the make and model, or the name of the platform your supplier uses. That is normally enough to say whether it can be connected and what it would take.
Where to read more
- Metering and grid data — metering hubs, HAN port readers, heat and water meters, electricity prices.
- Building automation and control — BACnet, OPC UA, setpoints, schedules and alarms.
- Sensors and indoor climate — room sensors, condition monitoring, reading equipment with no data interface.
- Energy assets — solar, EV charging, district heating, underfloor heating.
- Waste — waste handlers, containers, bin detection, manual registration.
- Weather and climate data — the basis for temperature correction.
- Occupancy, opening hours and booking — telling Properate when the building is in use.
- Documentation, files and getting data out — service reports, spreadsheets, the ESG API and Excel export.
- Data Properate calculates itself — temperature correction, leak indications, baselines and virtual sensors.