How to find your way around Alarm configuration
Alarm configuration is the list of every alarm monitoring the building. This is where you see what's actually being watched, who subscribes to what, and which alarms fire often.
It's also where you create new alarms — see How to create an alarm.
How to open the list
Go to Incidents > Alarm configuration in the sidebar.
The columns in the table
Column | Contents |
|---|---|
Name | the alarm's name |
Instruction | what the person receiving the incident should do |
Severity | Critical, Error, Warning or Info |
Active | whether the alarm is active |
Schedule | the alarm's active schedule |
Offset | the threshold or difference |
Category | the alarm's category |
Events | how many times the alarm has fired |
Subscribers | which alert configurations it belongs to |
Source | where the alarm comes from |
System no. | the system the alarm belongs to |
Created and Created by | when and by whom |
How to find your way around
Use the search field, or filter. The Created by filter distinguishes My user, Users and System — useful for separating the alarms you've set up yourselves from those arriving from the building automation.
How to change or delete an alarm
- Edit alarm opens the alarm for changes.
- Delete alarm removes it, after the confirmation Are you sure you want to delete?
- Change history shows what has been changed on the alarm and by whom.
To do the same thing to many alarms, select them in the list and use Update selected or Delete selected.
Note: If you delete an alarm, it disappears from the alert configurations it belonged to. Incidents already created remain, but they show Alarm configuration (deleted) as their source.
How to use the list for a review
Two columns are worth reading together:
- High Events with empty Subscribers means an alarm that fires often without notifying anyone. Either somebody should subscribe, or the alarm should be adjusted.
- Blank Active means an alarm doing nothing. The most common cause is missing active periods in its schedule.
If an alarm belongs to no alert configuration, it's counted in the Alarm configurations without alerts: summary on the alert configuration page.
Frequently asked questions
What's the difference between this page and Alert configuration?
Alarm configuration is what is monitored. Alert configuration is who gets notified when it triggers. See How to create an alert configuration.
Why does an alarm have so many events?
Either there's a genuine recurring problem, or the alarm is set too sensitively. Check the threshold and the Delayed response.
Can I see what's been changed on an alarm?
Yes, use Change history.
Tip!
Review the list with the Events column sorted highest first, once a quarter. The alarms at the top are either the most important ones you have, or the noisiest — and both cases need somebody to act.